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2 days ago

DHA is seeking a Service Desk Technician in support of a mission critical environment in Vienna Virginia.

 

This position requires an active Top Secret Clearance. Candidates will be required to obtain an FBI SCI which will require sitting for a CI polygraph.

 

 

Qualified candidate will be responsible for:

  • Creating tickets with basic user information and forward to the Tier 1 Service desk queue for further evaluation.
  • Answering initial calls for all user issues at the TSC including IT, Security and Facilities issues in the building.
  • Monitoring ticketing queue and work on assigned tickets.
  • Resolving all issues based on priority for unclassified and classified networks.
  • Communicating effectively with users and update tickets with all relevant information.
  • Escalating issues to leadership as needed including after hours and weekend sending emails and calling on call support.
  • Supporting on-site shift operations 24/7/365.
  • Maintaining access to email accounts, mailboxes, distribution groups, personal storage tables (PSTs) and calendars.
  • Assisting with hardware decommissioning.
  • Connecting printers to applicable network.
  • Serving as the first point of contact for troubleshooting hardware/software, computer systems, printer issues and multiple unclassified and classified networks.
  • For issues related to FBI-specific networks, create tickets with basic user information and forward to the EOC Tier 1 Service desk queue for further evaluation.
  • Creating, unlocking, and disabling Active Directory accounts. Account creations include external networks.
  • Communicating with incoming and outgoing shifts to relay important information on open issues
  • Installing IT hardware, which include workstations, monitors, switchboxes, keyboard, mice and printers and any other associated devices.
  • Pushing non-standard software via current tool to users.
  • Issuing Public Key Infrastructure Certificates and security tokens.
  • Providing data recovery and folder access on multiple networks.
  • Working closely with the Enterprise Operations Center (EOC) and external groups when needed.
  • Erasing, reloading, and maintaining hard drives with the standard baseline software.
  • Acting as a Registration Authority in support of access control systems.
  • Updating virus definitions on all systems.
  • Perform hourly application checks on mission critical applications and troubleshoot as applicable.

 

 

 

 

Must Haves:

  • High School diploma and one year of experience in a Service Desk support environment working with multiple system classifications.
  • Two to three years’ experience in Customer Service.
  • Experience configuring IT hardware (workstations, monitors, printers, switch boxes).
  • Experience working with Windows 7, Microsoft Server 2008 and 2012, Active Directory and various software applications including the full MS Office suite.
  • Experience working in a 24/7/365 environment providing continuous support to users and critical operations monitoring and escalation.

 

About DHA                                                  

DHA has been a trusted partner to the US Federal Government for 20+ years.  We are a vibrant, energized and fast growing company serving the agencies which protect our freedom and way of life.  Our mission focuses on the intelligence, law enforcement and defense communities.  DHA adds value to every customer we serve by providing the best solution, talent, expertise and experience specifically tailored to each customer’s need.  We are proud of the company’s culture which is results-oriented and based on kindness, caring and compassion for everyone we serve as a customer, employee or teaming partner.

 

Job ID
2017-1235
Job Location
Vienna, VA
4 weeks ago

DHA Group Inc., is currently seeking a SQL Server DBA to support a dynamic client of ours in Crystal City, VA. This position requires an active Top Secret Clearance.

 

Position Description:

  • Migration from Oracle based on-premise server to SQL Server 2016 in AWS cloud
  • Work in an Agile and DevOPS environment
  • O&M support
    • O&M - Shall resolve problems with the SQL Server database management systems and respond to suggestions for improvements and enhancements.
    • O&M - Provides root cause determination in accordance with established problem management principles.
    • O&M - Support Operations & Maintenance on for all SQL Server databases (Dev/Test, Staging, and Production)
    • O&M - Database optimization
    • O&M - Oversight of data integrity issues
    • O&M - Database Monitoring
    • O&M - Performance tuning
    • O&M - Size estimating
    • O&M - Patches and fixes
    • O&M - Backup and recovery
  • New Development support (enhancements)
    • Relational Database design
    • Knowledge of logical and physical database design

Required Experience includes:

  • Experience with SQL Server 2016
  • Thorough understanding of Data Structures
  • Provides support of MS SQL Server 2016 in the AWS Cloud
  • Experience in upgrading and migrating from Oracle to SQL Server environments
  • Works closely with application developers on new development tasks
  • Knowledgeable about clustering, disaster recovery, and availability
  • Must be proficient in SQL and related features, including Performance tuning
  • Knowledgeable about applying and maintaining database STIGs
  • The ideal candidate will have 5+ years of SQL Server database administrator experience
  • Thorough knowledge of backup, recovery, database/application performance tuning, and related infrastructure diagnostics

About DHA

DHA has been a trusted partner to the US Federal Government for 20 years.  We are a vibrant, energized and fast growing company serving the agencies which protect our freedom and way of life.  Our mission focuses on the intelligence, law enforcement and defense communities.  DHA adds value to every customer we serve by providing the best solution, talent, expertise and experience specifically tailored to each customer’s need.  We are proud of the company’s culture which is results-oriented and based on kindness, caring and compassion for everyone we serve as a customer, employee or teaming partner.

Job ID
2017-1234
Job Location
Crystal City, VA
4 weeks ago

DHA Group Inc., is currently seeking a JIRA Administrator to support a dynamic client of ours in Crystal City, VA. This position requires an active Top Secret Clearance.

 

Position Description:

  • Analyze, review, and document current functionality to determine potential areas of improvement.
  • Manage user permissions for tools according to the needs of projects and teams.
  • Perform application and system administration tasks, including data backups and scheduled jobs.
  • Test new versions of the tools and plug-ins to ensure compatibility.
  • Research and utilize industry standard methods and techniques.
  • Maintain JIRA projects, workflows, permissions, and users while working in a JIRA 6.x & 7.x environment.
  • Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.
  • Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.
  • Communicate and share knowledge with internal and external contacts at all levels.
  • Manage multiple responsibilities with tight deadlines.
  • Perform basic Linux and Windows Server administration tasks

Required Experience includes:

  • Understanding of Agile Development and Continuous Integration
  • Install, manage and administer JIRA/Confluence/BitBucket add-ons, plugins, and extensions.
  • Integrating JIRA with other tool suites and applications, such as Service Now, Active Directory,
  • Linux, Oracle, and VMWare
  • Ability to communicate with all levels of the technology organization and with people of varying technology backgrounds (developers, testers, network, server, and security)
  • Administration of our Atlassian toolset and DevOps related Integration Tools (Jenkins).
  • Determine ways to optimize/improve JIRA/Confluence/BitBucket setup and workflows.
  • Develop metrics dashboards and advanced filters in JIRA to provide end-users and business leadership with meaningful operational/performance metrics and status reports.
  • Implement Atlassian Tools upgrades, and partner with other IT staff to coordinate infrastructure maintenance and system migrations.
  • Provide User Management and support for local and remote users, manage system access across groups to ensure compliance, and maintain best practices.
  • Create and manage security schemes, custom fields and configurations.
  • Interact with existing vendors for support and troubleshooting.
  • Maintain and manage Automation Build Environments such as Jenkins.
  • Maintain and manage older Code Repository Systems as needed (Subversion/CVS).
  • 4+ years’ experience as JIRA Administrator with experience customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes required.
  • Minimum of 3-5 years’ hands-on experience working with the Atlassian product suite, with specific focus on JIRA as a Project/Application Administrator.
  • Expert level Atlassian tool administration knowledge on JIRA and Confluence.
  • Ability to write custom JQL (Jira Query Language), a plus.
  • Ability to construct custom dashboards using various filter types in JIRA, a must.
  • Ability to construct Confluence pages and integrate JIRA projects with Confluence pages, a must.
  • Experience in performing Atlassian installations, migrations, and plugin installation, a must.
  • Experience installing applications on VMs, monitoring performance, and tailing logs on Unix Systems Administration and Microsoft Windows Server, preferred.
  • Microsoft SQL Server or MySQL Database administration skills are preferred.
  • LDAP integration experience.
  • Strong analytical skills.
  • Ability to work in a dynamic agile environment.
  • Must have strong work ethic with good time management skills.
  • Excellent verbal and written communication skills.
  • Position involves some interfacing with customers

About DHA

DHA has been a trusted partner to the US Federal Government for 20 years.  We are a vibrant, energized and fast growing company serving the agencies which protect our freedom and way of life.  Our mission focuses on the intelligence, law enforcement and defense communities.  DHA adds value to every customer we serve by providing the best solution, talent, expertise and experience specifically tailored to each customer’s need.  We are proud of the company’s culture which is results-oriented and based on kindness, caring and compassion for everyone we serve as a customer, employee or teaming partner.

Job ID
2017-1233
Job Location
Crystal City, VA
4 weeks ago

DHA Group Inc., is currently seeking a JAVA Software Developer to support a dynamic client of ours in Crystal City, VA. This position requires an active Top Secret Clearance.

 

Position Description:

  • Shall develop Java based software, resolve problems with software and respond to suggestions for improvements and enhancements.
  • Coordinates with the work of other software developers
  • Participates in development of software user manuals
  • Decompose and estimate requirements for changes to the software
  • Provide status reports on development progress
  • Participate in Client reviews, team meetings, and status meetings
  • Provide recommendations and solutions to issues with existing code
  • Use and manage code repositories and build environments
  • Use and manage issue/bug tracking tools

Required Experience includes:

  • PIV Enablement
  • JBOSS version 7
  • Upgrade from JBOSS version 4.5 and 6
  • Automated builds using DevOPS tools like Jenkins
  • Experience working in a DevOPS environment
  • Implementing single sign-on using Kerberos and AD
  • Struts, Vaadin, SOA Development, and Web Services
  • Atlassian Jira, Jira Agile (Greenhopper), Bamboo, Stash, and/or Fisheye
  • Forms-based development (Adobe LiveCycle, Oracle Forms
  • Agile methodologies

About DHA

DHA has been a trusted partner to the US Federal Government for 20 years.  We are a vibrant, energized and fast growing company serving the agencies which protect our freedom and way of life.  Our mission focuses on the intelligence, law enforcement and defense communities.  DHA adds value to every customer we serve by providing the best solution, talent, expertise and experience specifically tailored to each customer’s need.  We are proud of the company’s culture which is results-oriented and based on kindness, caring and compassion for everyone we serve as a customer, employee or teaming partner.

Job ID
2017-1232
Job Location
Crystal City, VA
3 months ago

DHA Group, is looking for a Jr. Accountant to support our headquarters office in Washington, DC. This position requires you to obtain a Top Secret Clearance.

 

Summary

 

You are part of the foundation upon which the company operates. Our corporate staff must operate smoothly, effectively and efficiently. Our operations staff must be able to rely upon the services provided by our corporate staff. They must focus their attention on clients and billable, deployed staff. You are a big part of allowing them to do that.

 

A lot is expected of you and a lot of support will be provided to you. You must be comfortable being stretched in many directions at any one time. You must be comfortable working with and supporting the highest levels of the company.

 

You must bring a college degree in Accounting or other area related to finance. You may substitute work experience in lieu of a formal degree, but you will need to be convincing. We would prefer you bring one year of experience “in the real world.” You must be able to obtain, and maintain a Top Secret security clearance to maintain your employment at DHA. You must be proficient in Microsoft Excel.

 

You must be willing and able to work full-time at DHA’s corporate headquarters which is located at 1299 Pennsylvania Avenue in downtown Washington, DC. Working from home is not an option until you have established a good working relationship with DHA and demonstrated your commitment and abilities. You should anticipate this taking at least a year to accomplish.

 

Specific Performance Expectations

 

Accounts Payable

You are responsible for overseeing the Accounts Payable lifecycle at DHA. You must be able to manage multiple relationships with many partners and vendors. You must be organized. You must be able to receive and enter invoices and bills into our Deltek Accounting System, produce checks and enter Electronic Funds Transfers (EFTs) on a weekly basis. You must be able to meet our weekly schedule, and yet have the flexibility to take on adhoc requests in a real-time manner.

 

You must be detail-oriented and diligent. You verify the quality and correctness of each bill and invoice you enter into Deltek. You know how to record it to the correct account in our Chart of Accounts. You ensure each charge has been approved by the appropriate individual before paying it. You don’t get board or sloppy – even after you have done it 100 times.

 

You must operate and conduct yourself in a manner consistent with DHA’s commitment to being a good corporate citizen to our partners, subcontractors and vendors. This means acknowledging receipt of invoices and bills. This means addressing questions or concerns you may quickly and directly with the partner or vendor. You must respond to “when will I get my check” requests in a respectful manner.

 

 

 

Vendor Files

You are responsible for maintaining the Vendor Files which are part of our corporate records. These vendor files must stand up to the scrutiny of DHA’s external auditors, GSA auditors and IG Auditors. The entries in our files must be clear, concise and fully document the expenditures of the company. You must ensure each and every transaction with each and every vendor can be found in these files.

 

Expense Reports

You are responsible for receiving and reviewing expense reports from DHA’s employees. This will involve hunting down those individuals who have trouble getting you the reports in a timely manner. You must be comfortable chasing people as it is just part of the job. You cannot develop a poor attitude towards the people you must chase.

 

You must parse the expense reports and be able to understand which charges are billable and to which tasks, and which are not billable and need to be charged to the appropriate overhead accounts. You must ensure each expense report is reviewed and approved by the appropriate manager.

 

Credit Card Reconciliations

You are responsible for reconciling the corporate American Express account. This account has many corporate credit cards within it and you will be responsible for distributing the individual bills and collecting the corresponding reconciliation reports. As with expense reports you will be hunting individuals on a monthly basis and you must be comfortable doing this as part of your job. You must ensure each reconciliation report is reviewed and approved by the appropriate manager. You must be able to enter each reconciliation report into our financial system and reconcile the monthly credit card statements.

 

Monthly and Year-End Close

You will assist with monthly and year end closing statements and packages. This will include producing and analyzing Cash Availability Reports, Profit and Loss Statements, Variance Reports, Forecast Reports, Overhead Reports, Contract Backlog Reports. You must be able to understand why these reports are produced and what they are used for. You must be able to demonstrate your ability to learn and improve from month-to-month and year-to-year.

 

Tax Compliance Reports

You will prepare and submit Federal, State, County and City Tax Reports throughout the year. The number of these reports is nearly 100 throughout the year due to the number of jurisdictions in which DHA operates. You must be able to ensure DHA proactively files these reports prior to the deadline in order to avoid penalties, fines and loss of operating licenses. You must also be able to respond to unscheduled notices as we receive them.

 

IRS Form 1099s

You will prepare and distribute all of DHA’s IRS Form 1099 to our vendors, subcontractors and 1099 employees. You must be able to ensure this is completed each year by the IRS deadline.

 

 

Other Accounting Responsibilities

You will be asked to support other aspects of our accounting and finance team from time-to-time. You will be asked to complete tasks which we cannot foresee or document completely in a job description. You must be open to changing tasks and accept additional duties willingly and cheerfully.

 

 

About DHA:                                               

DHA has been a trusted partner to the US Federal Government for 20+ years.  We are a vibrant, energized and fast growing company serving the agencies which protect our freedom and way of life.  Our mission focuses on the intelligence, law enforcement and defense communities.  DHA adds value to every customer we serve by providing the best solution, talent, expertise and experience specifically tailored to each customer’s need.  We are proud of the company’s culture which is results-oriented and based on kindness, caring and compassion for everyone we serve as a customer, employee or teaming partner.

Job ID
2017-1217
Job Location
Washington, DC
3 months ago

 

DHA Group, Inc. is looking for an Senior Systems Engineer with an active Top Secret Clearance, to support a very dynamic customer in Clarksburg, WV.

 

POSITION REQUIREMENTS

 

The Candidate shall participate in categorization of requirements elicited by the Requirements Study contractor and shall evaluate proposed requirements for consistency of scope and compatibility with CJIS systems.

 

The Candidate shall possess technical knowledge and abilities in order to comprehend New NICS technical requirements and processes utilized to manage those requirements. Work with stakeholders and the Development Contractor to ensure understanding of the development requirements and evaluate solution satisfies requirements. In addition, the Contractor shall assist the ITMS SDAU to define, prioritize, and track operation and development requirements as well as coordinate authorized work with all stakeholders and report results.

 

The Candidate shall analyze New NICS system information requirements and design specifications using current state-of-the-art methodologies for the development of large-scale distributed management information systems and provide technical options to the New NICS on recommended requirements and design concepts.

 

The Candidate shall apply systems engineering principles and techniques to develop complex specifications and procedures that directly support the development effort and provide potential alternative approaches to the development of New NICS.

 

The Candidate shall provide technical insight, analyze, and comment on the New NICS Development engineering and technical activities to ensure performance of the overall IT development objectives are met throughout the various lifecycle stages of the development effort.

 

These activities include, but not limited to IT developed design; specifications; standards; development; integration; deployment; Operations and Maintenance (O&M) planning and support; and technical documentation.

 

The Candidate shall provide technical insight to the New NICS management on recommended software and hardware designs and on compatibility issues involving re-hosting or migration of databases.

 

The Candidate shall provide technical insight to the New NICS management on the validity of cost estimates for software and hardware development and associated life-cycle costs. Contractor personnel shall estimate (using recognized appropriate modeling tools) resource requirements to develop and implement New NICS modifications, updates, and capability enhancements.

 

The Candidate shall participate in program and design reviews conducted by the development contractor and FBI Technical Review Boards, to include technical review of supporting project documentation.

 

The Candidate shall organize and support meetings as required by the Government. This includes assisting the Government in scheduling, drafting presentation materials, and providing lead assistance as directed by the Government.

 

The Candidate shall review, assess, and provide comments in accordance with system/program requirements to ensure project objectives and goals will be optimally achieved. The Contractor shall be expected to review documentations from other entities as well as prepare documentation for review by the ITMS SDAU.

 

The Candidate shall support multiple technical activities, including but not limited to, New NICS code reviews, participate in sprint reviews as well as agile testing reviews.

 

Candidate product integrity activities shall include the review and evaluation of system design and the development of updates to system design, requirements, test, security, and O&M documentation approved through the CJIS Change Management process. System design review and evaluation activities are intended to ensure stated objectives are achieved.

 

The Candidate shall ensure that user requirements are being met and the New NICS “fits” into architectural goals especially: open standards, common data model, and a services orientation; and that security, interoperability, and survivability are built in.

 

The Candidate shall assist the New NICS by creating documentation required by the LCM and other applicable program guidance/direction.

 

The Candidate shall possess knowledge and skills to utilize various software tools to administratively track, monitor, extrapolate, analyze, and manage program/project information in support of its mission.

 

The Candidate shall assist the ITMS SDAU to identify needed efficiencies in its program management processes, make recommendations on process improvements, and determine whether recommended solutions could be implemented. If process improvement recommendations are approved by the ITMS SDAU, the Contractor shall assist with the implementation.

 

The Candidate shall facilitate and coordinate with internal/external government agencies at various levels of seniority and involvement upon direction and behalf of the ITMS SDAU.

 

The Candidate shall coordinate with responsible offices within the FBI in furtherance of the systems engineering activities of New NICS, as directed by the Task Lead.

 

The Candidate shall provide oversight and perform technical liaison services between the New NICS Development Contractor and the Government to ensure products and services are transitioned into operations in accordance with specifications. This includes products and services developed under New NICS development, integration of New NICS with the CJIS Division platforms, other IT development contracts, as well as those commercially available. Support services shall be performed in additional areas described below as directed.

 

 

 

SKILLS AND EXPERIENCE

 

  • Minimum 8 years of System Engineering experience.
  • Experience in integration with various COTS products and agile development including, design, integration, and deployment.
  • The Systems Engineers must possess the various IT engineering skills to effectively provide technical oversight, liaison and guidance in order to effectively coordinate engineering efforts, define and formulate specifications; perform software development analysis; requirements development analysis; networking; risk assessments and analysis; test plans and procedures, document and evaluate test data, and review inspection and test status reports; and systems integration for the implementation of complex systems in order to meet technical requirements
  • (Preferred) Bachelor’s or higher degree in Information Technology (IT) field.

 

About DHA

DHA has been a trusted partner to the US Federal Government for 20+ years.  We are a vibrant, energized and fast growing company serving the agencies which protect our freedom and way of life.  Our mission focuses on the intelligence, law enforcement and defense communities.  DHA adds value to every customer we serve by providing the best solution, talent, expertise and experience specifically tailored to each customer’s need.  We are proud of the company’s culture which is results-oriented and based on kindness, caring and compassion for everyone we serve as a customer, employee or teaming partner. 
 

Job ID
2017-1209
Job Location
Clarksburg, WV
3 months ago

DHA Group, Inc. is looking for a Sr. Systems Engineer with an active Top Secret Clearance and SCI Eligibility to support a very dynamic customer in Washington, DC.

 

Successful candidate needs to be able to document and solution complex security requirements for the existing customer infrastructure in a cost effective manner. Candidate needs to be able to articulate expertly solutions through written or verbal methods. Be able to trouble shoot complex problems quickly and effectively.  

 

Requirements:

  • Bachelor's degree or equivalent combination of education and / or experience 
  • 7+ years of experience in supporting systems integration solutions.
  • Experience working with specific software and/or hardware systems with a specific concentration in one or more areas
  • Experience working with design principles and Server applications 
  • The ability to Administrate, install, and, upgrade Windows Server 2008R2 and 2012 servers both physical and virtual environment
  • Develop and maintain installation and configuration procedures; contribute to and maintain system standards, policies, and procedures.
  • Ensure correct installation, configuration, use, and maintenance of the windows server infrastructure
  • Working experience with vSphere systems administration and support including VMotion, HA, DRS, VDS, Affinity rules, vCenter, storage migrations, and V2V migrations
  • Experience with vSphere problem determination, capacity planning and root cause analysis.
  • Working experience with vSphere Thin Provisioning, Resource Pools, Host Profiles, and 3rd party plug-ins
  • Working experience with vSphere Standard and Distributed Switches
  • Create reports required by the client
  • Install new/rebuild existing servers and configuration hardware, peripherals, services, settings, directories, storage, etc. in accordance with standard and project/operational requirements.
  • Research and recommend automated approaches for system administration tasks where possible.
  • Create and Maintain Standard Operating Procedures (SOP).
  • Responsible for the health of the development server infrastructure
  • Self-starter; able to manage multiple tasks efficiently for on-time delivery
  • Self-motivated; proactive; a team player; well spoken
  • Strong oral and written communication skills, including presentation skills and experience communicating with technical and non-technical audiences
  • Follow best practices to adhere to enterprise architecture.
  • Strong ability to install, troubleshoot and deliver COTS and custom apps to end users using server infrastructure.
  • Demonstrated ability to work with application owners to formulate, troubleshoot and document application installations and configuration.
  • The knowledge and the ability to navigate within a Windows environment which includes Active Directory, Group Policy (GPO), and Server Operating System technologies.
  • Able to analyze alerts from various monitoring tools and take appropriate actions during troubleshooting phases.     

 

Top 3 Skills Required:

  • Must have 3-5 years VMware ESXi 5.x / 6.x experience
  • Must have 3-5 years Windows Server Administration experience supporting either a Windows Server 2008R2 or Server 2012R2 Active Directory Environment.
  • Experience with various Microsoft Technology such as IIS Design, Web Farm Design, or Distributed File System Designs.     

 

Secondary Skills:

  • .Security audit tools.
  • Experience with one of the following Microsoft Technologies SQL Design, SharePoint 2010 Design, or Microsoft PowerShell Scripting Expertise.
  • Knowledge of STIG's and have created or modified Federal security baselines.
  • Experience working with application vendors.

 

The following are strongly desired certifications:

- Microsoft (Server 2008 /2012) MCITP/MCSE Certifications

- VMware VCP Certifications.

 

About DHA:

DHA has been a trusted partner to the US Federal Government for 20 years.  We are a vibrant, energized and fast growing company serving the agencies which protect our freedom and way of life.  Our mission focuses on the intelligence, law enforcement and defense communities.  DHA adds value to every customer we serve by providing the best solution, talent, expertise and experience specifically tailored to each customer’s need.  We are proud of the company’s culture which is results-oriented and based on kindness, caring and compassion for everyone we serve as a customer, employee or teaming partner.

 

 

 

 

Job ID
2017-1208
Job Location
Washington, DC
4 months ago

DHA Group is looking for an Asset Inventory Analyst to support a dynamic project with our largest federal client in Chantilly, VA. Candidate must have active Top Secret Clearance and ability to obtain an SCI.   

 

The Asset Analyst will be responsible for providing inventory and procurement support to the FBI’s Cyber Division. They will work with team members to manage up to 10,000 pieces of equipment at the FBI’s Mission Ridge facility in Chantilly VA. Asset Analysts are also responsible for receiving, processing and distributing packages, assets and mail items. Candidates must have prior asset management or logistics experience. The must show a willingness to provide high levels of customer service and have a ‘do whatever it takes’ attitude.

 

Responsibilities:

 

Qualified candidate will be responsible for providing both procurement and inventory related assistance which include a wide variety of activities in direct and general support of federal procurement actions.

 

  • This team acts as property managers of the cyber unit’s equipment
  • Tracking, locating, in-processing, distribution and disposal of federal property
  • They enter new items into AMS, the FBI’s Asset Management System
  • They’re responsible for receiving and processing equipment
  • Assist with out-processing bureau members (collecting their assets)
  • Stand-up the centralized supply room
  • Prepare supply list – request quotes for purchase of office supplies
  • Handle unit mail responsibilities. Mail takes about an hour a day around 9:30 (receive email from carrier, email package recipients, distribute mail)

Top 3 skills/must haves?

  1. Hands on asset management, inventory or logistics experience
  2. Customer service experience and a proactive mindset  
  3. Excellent organization and documentation skills

Years of experience:

  • 1 year of asset inventory or logistics experience

Education:

Bachelor’s degree (must have, non-negotiable)

 

Preferred Skills/ Attributes:

  • FBI TS/SCI
  • Experience w/ the FBI’s Asset Management System

 

About DHA 

Founded in 1994, DHA Group, Inc. (DHA) has served U.S. Intelligence and Law Enforcement Communities for nearly 20 years, responding with professionalism, innovation, and commitment on Federal tasks and programs. DHA provides the pillars needed to ensure optimal organizational growth and expansion in the areas of Program Management, Operations Support, Information Technology and Systems Engineering, and Facilities and Logistics. DHA provides skilled experts focused on our client needs and dedicated to one goal—helping them achieve their mission goals. 

 

Why DHA? 

Over the years, DHA has proven its ability to provide cost-effective, forward-thinking solutions, and exceptional service for customers. The trust our clients, teaming partners, and employees have in DHA is directly related to how we cultivate and value relationships. Our diverse clients include the Federal Bureau of Investigation (FBI) and Department of Justice (DOJ), Veteran’s Administration, Department of State, U.S. Marshals, Defense Logistics Agency (DLA), and the Department of Defense (DoD). 

 

DHA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin

 

 

Job ID
2017-1207
Job Location
Washington, DC
4 months ago

DHA is seeking a Technical Project Manager to provide technical advice and enablement to the customer. This position requires an active Top Secret Clearance.

The candidate should also have a proven ability to listen, read between the lines, provide excellent customer service, and diagnose and solve problems efficiently for high-value customers. The candidate will facilitate the mission of the web portal, guide the team through launches, assist with compliance and security evaluations, provide roadmap and planning support all while utilizing development best practices.

 

Requirements:

  • Current TS/SCI
  • Provide troubleshooting and enablement on a wide variety of technical and strategic topics, including Software & Web development best practices, development operations, cloud hosting and 3rd party integrations.
  • Ability to advise on, develop, and manage contracts, SLAs, and performance metrics
  • Provide team oversight to include time keeping, personnel management, and cost estimates such as burn analysis
  • Connect customers with other subject matter experts
  • Communicate with customers with clarity, courtesy and honesty – verbally and in writing
  • Work with customers in real time in scheduled phone meetings, as well as through a ticketing system
  • Efficiently juggle multiple requests from multiple customers
  • Collaborate with other team members on technical and customer service challenges

Basic Qualifications:

  • Deep experience with Web development and application architecture, including an aptitude for building, configuring, and troubleshooting a variety of web development issues (complex sites, multimedia, social networking, knowledge bases, etc.)
  • Experience with stakeholder engagement to include marketing and outreach, as well as training of users and stakeholders
  • Ability to development from requirements definition through development, coding and implementation in an Agile environment
  • Proven record of providing customer relationship management with excellent customer satisfaction
  • Solid understanding of LAMP internals and resource management
  • Passion for the web, open-source development, and for helping build lasting value for customers
  • Strong problem solving skills, intelligence, initiative, and the ability to thrive under pressure
  • Ability to efficiently prioritize a large number of competing requests
  • Excellent interpersonal, team cooperation, and communication skills
  • Strong desire to research, plan, develop and execute with minimal supervision
  • Experience developing resilient, scalable and flexible web based solutions

 

 

Preferred Qualifications:

  • Experience with compliance directives and organizations such as FISMA, FedRAMP, 508, NIST and OMB
  • A consulting or customer service background
  • Experience with enterprise Web technologies like AWS, Varnish, memcache, CDN and reverse proxies
  • Experience delivering solutions to large enterprises (Fortune 500, multiple government agencies etc.)
  • Computer Science degree or background

 

About DHA 

DHA has been a trusted partner to the US Federal Government for 20 years.  We are a vibrant, energized and fast growing company serving the agencies which protect our freedom and way of life.  Our mission focuses on the intelligence, law enforcement and defense communities.  DHA adds value to every customer we serve by providing the best solution, talent, expertise and experience specifically tailored to each customer’s need.  We are proud of the company’s culture which is results-oriented and based on kindness, caring and compassion for everyone we serve as a customer, employee or teaming partner.

 

 

Job ID
2017-1204
Job Location
Washington, DC
4 months ago

DHA is looking for a Cloud Engineer to support our largest client in Washington, DC. This position requires an active Top Secret Clearance. 

The Contractor shall provide technology task support to include support of the Cloud Program Management Office (PMO), engineering and transition of systems and applications to a cloud environment, Program management, development of an Agile methodology and cloud security.

 

Job Requirements:

  • Provide expertise for application hosting decisions
  • Assist in the development of patterns and practices
  • Set up and configure Cloud services for the enterprise aligned with best practices
  • Draft roadmap of actions and requirements to get to a mature enterprise hybrid cloud model
  • Define and establish baseline and future cloud architecture based on business needs
  • Perform Scrum Master duties and provide status reporting of team activities
  • Gather and document project requirements
  • Participate in meetings and generate appropriate project status updates
  • Maintain timely status inputs and corrections for accurate reporting
  • Track and document project change plans

 

Skills and Experience:

      • Experience in cloud architecting.
      • Experience in designing and developing enterprise cloud solutions
      • Experience in hybrid architecture design
      • Experience in identifying business needs
      • Experience in implementing application migrations to cloud providers
      • Understands Federal government security and compliance requirements (FISMA, FIPS Pub 199, NIST SP 800-37)
      • Understands basics of project management
      • Scripting
      • AWS experience

 

 

About DHA                                                  

DHA has been a trusted partner to the US Federal Government for 20+ years.  We are a vibrant, energized and fast growing company serving the agencies which protect our freedom and way of life.  Our mission focuses on the intelligence, law enforcement and defense communities.  DHA adds value to every customer we serve by providing the best solution, talent, expertise and experience specifically tailored to each customer’s need.  We are proud of the company’s culture which is results-oriented and based on kindness, caring and compassion for everyone we serve as a customer, employee or teaming partner.

 

 

Job ID
2017-1191
Job Location
Washington, DC
10 months ago

DHA Group, Inc. is looking for an IT Specialist with an active Top Secret Clearance, to support a very dynamic customer in the Washington, DC area.

 

Qualified candidate will be responsible for performing duties under general supervision and guidance from technical staff using detailed problem specifications provided by others.  Work is monitored while in progress and reviewed upon completion for accuracy and compliance with standards. Performs technical work of a professional level using standard techniques, concepts and procedures.  Expected to show initiative and judgment in performing assigned tasks.

 

Typical duties include maintaining and administering microcomputer and desktop systems and associated peripherals, telecommunications products, business application software, and various operating systems.

 

POSITION REQUIREMENTS:

 

  • Install desktops, portable microcomputers, peripherals, and software products for networked, classified and unclassified, and standalone environments.
  • Detect, diagnose, and resolve desktop and portable microcomputer software and hardware failures.
  • Provide information, guidance, and instruction on use of desktop and portable microcomputer hardware and software.
  • Analyze and assess customers’ service request and provide prompt technical solutions.
  • Conduct IT audits in compliance with policies governing the administration, utilization, and acquisition of desktop and portable microcomputer products.
  • Prepare progress/status reports team leads.
  • Utilize trouble-ticketing software for opening/closing tickets in a timely and appropriate manner.
  • Identify and document areas for process improvements.
  • Contact and effectively communicate with users by telephone, electronic communications, or in person.
  • Prepare equipment for reuse or surplus of property actions.
  • Provide technical support for customers assigned to remote locations.
  • Perform software and hardware upgrades and installations involving multiple microcomputers configured for desktop, portable, and server operations.
  • Coordinate the disassembly and reinstallation of automation equipment in support of office relocations.
  • Ability to lift up to 50 lbs. IT Certifications for applicable to Desk Side Support and a minimum one year experience desired.    

About DHA:                                               

DHA has been a trusted partner to the US Federal Government for 20 years.  We are a vibrant, energized and fast growing company serving the agencies which protect our freedom and way of life.  Our mission focuses on the intelligence, law enforcement and defense communities.  DHA adds value to every customer we serve by providing the best solution, talent, expertise and experience specifically tailored to each customer’s need.  We are proud of the company’s culture which is results-oriented and based on kindness, caring and compassion for everyone we serve as a customer, employee or teaming partner.

 

 

Job ID
2017-1179
Job Location
Washington, DC
3 months ago

DHA Group, Inc. is looking for an Office 365 Administrator with an active Top Secret Clearance and SCI Eligibility to support a very dynamic customer in Washington, DC.

                                                                                                                             

Qualified candidate will need to have:

  • Practical experience planning, implementing, sustaining, administering Office 365
  • Practical experience with Exchange online
  • Practical experience with Lync online
  • Practical experience working with Microsoft Premier Field Engineers (PFEs) to develop and then enable Microsoft Office 365 technical and systems administration functionality
  • Experience administering Skype for Business online
  • Federated services experience
  • Experience administering Microsoft Lync Federation or products like Acano to enable cross-organization communications;
  • Experience administering Core Solutions of Microsoft Exchange Server 2013 or Exchange Server 2010 equivalent;
  • Experience administering Advanced Solutions of Microsoft Exchange Server 2013 or Exchange Server 2010 equivalent;
  • Experience with Exchange Management Console, Exchange Admin Console/Exchange Control Panel, and Exchange Management Shell
  • Experience with Microsoft Windows Server, i.e. 2012 r2, 2008 r2, and 2003, including Active Directory;
  • Knowledge and experience using IT Infrastructure monitoring tools, i.e. Microsoft System Center Operations Manager (SCOM), HP Operations Manager and other native tools common to Exchange;
  • Knowledge and experience using Microsoft Active Directory Services, PowerShell, and/or other scripting tools
  • Knowledge and experience in development, test and configuration management;
  • Preferably Microsoft Certified Solutions Associate (MCSA) certifications in the following:
  • Minimum of five (5) years of working experience in maintenance and operational support of Exchange, Lync, and Active Directory;
  • Minimum of five (5) years of troubleshooting Exchange and Skype for Business;
  • Possess Technical writing skills; and
  • Ability to effectively share technical knowledge between government and contractor personnel.

About DHA

                                                  

DHA has been a trusted partner to the US Federal Government for 20 years.  We are a vibrant, energized and fast growing company serving the agencies which protect our freedom and way of life.  Our mission focuses on the intelligence, law enforcement and defense communities.  DHA adds value to every customer we serve by providing the best solution, talent, expertise and experience specifically tailored to each customer’s need.  We are proud of the company’s culture which is results-oriented and based on kindness, caring and compassion for everyone we serve as a customer, employee or teaming partner.
 

Job ID
2016-1153
Job Location
Washington, DC
1 month ago

DHA Group, Inc. is looking for a Senior Active Directory Systems Administrator with an active Top Secret Clearance and SCI Eligibility to support a very dynamic customer in Washington, DC.

 

Qualified candidate will need to have:

  • Expert practical experience in creating, modifying, and deleting group policy, troubleshoot group policy issues, determine the effect of all group policies on an account or account group, audit changes to group policy, and maintain a Group Policy Map;
  • Expert practical experience using Microsoft Active Directory Services, PowerShell, and/or other scripting tools;
  • Expert practical experience using monitoring tools (i.e. Microsoft Advanced Group Management Policy (AGPM), Microsoft Resultant Set of Policy, Microsoft Forefront Identity Manager (FIM) and attributes);
  • Advanced knowledge related to installing and configuring Windows Server 2012 or Windows Server 2008 R2 equivalent (preferred);
  • Advanced knowledge related to administering Windows Server 2012 or Windows Server 2008 R2 equivalent (preferred):
  • Advanced knowledge related to configuring Advanced Windows Server 2012 Services or Windows Server 2008 R2 equivalent (preferred);
  • Advanced knowledge related to with Microsoft Windows Server (i.e. 2012 r2, 2008 r2, and 2003, including Active Directory);
  • Provide quality/production methods to ensure existing group policies are not already in-place to implement user request or change;
  • Provide active follow-up with users and engineers to ensure actual change worked and did not cause of corrupt use profiles and permissions;
  • Be able to identify impacts of AD, GPO, OU change;
  • Ability to document order of applied change and criticality of sequenced process steps;
  • Experience managing Domain replication;
  • Expert practical experience applying Federal Information Services Management Act (FISMA) rules to the AD environment;
  • Highly recommended have Microsoft Certified Technology Specialist (MCTS), Security Plus (CompTIA)); preferably Microsoft Certified Solutions Associate (MCSA) certifications;
  • Experience with SQL; LDAP and Secure LDAP, and Dell Active Administrator;
  • Able to administer PKI and certificate services (preferred);
  • Able to administer RSA tokens, as an RA or LRA (preferred);
  • Minimum of five (5) years with AD group policy, including common Microsoft products such as SharePoint and Exchange for the listed server versions and their successors;
  • Minimum of five (5) years of troubleshooting AD, especially group policy-related incidents;
  • Bachelor’s Degree or equivalent;
  • Technical writing skills; and
  • Ability to effectively share technical knowledge between government and contractor’s personnel.

 

About DHA:

DHA has been a trusted partner to the US Federal Government for 20 years.  We are a vibrant, energized and fast growing company serving the agencies which protect our freedom and way of life.  Our mission focuses on the intelligence, law enforcement and defense communities.  DHA adds value to every customer we serve by providing the best solution, talent, expertise and experience specifically tailored to each customer’s need.  We are proud of the company’s culture which is results-oriented and based on kindness, caring and compassion for everyone we serve as a customer, employee or teaming partner.

 

Why DHA? 

 

Over the years, DHA has proven its ability to provide cost-effective, forward-thinking solutions, and exceptional service for customers. The trust our clients, teaming partners, and employees have in DHA is directly related to how we cultivate and value relationships. Our diverse clients include the Federal Bureau of Investigation (FBI) and Department of Justice (DOJ), Veteran’s Administration, Department of State, U.S. Marshals, Defense Logistics Agency (DLA), and the Department of Defense (DoD).  DHA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. 

 

Job ID
2016-1129
Job Location
Washington, DC
1 month ago

DHA Group, Inc. is looking for a Windows Administrator to support a very dynamic customer in Vienna, VA.  Applicants must have an active Top Secret Clearance.

 

Responsibilities:

  • Perform daily system checks and review system logs to ensure optimal performance.
  • Maintain the physical and virtual Windows and Exchange environments for the TSC unclassified networks; perform troubleshooting analysis of physical servers, workstations and associated systems as well as software.
  • Test and deploy new operating system and security patches.
  • Address escalated tickets for TSC and FBI enclave issues at the Tier 2 level.
  • Adjust Windows based applications such as Quest Password Manager and EM7 for TSC and FBI enclave issues at the Tier 2 level.
  • Coordinate issue resolution for server problems on FBI Networks with FBI/HQ.
  • Monitor, diagnose, configure and performance tune systems to optimize effectiveness of memory, disk and OS kernel.
  • Coordinate and execute software deployments and patches for all TSC developed windows based applications.
  • Document systems and processes including new design and configuration and documenting existing processes and systems. Document problems and resolution for future reference.
  • Provide technical support and guidance to users, as needed, in a friendly and professional manner.
  • Configure system backups, rotate and inventory backup tapes

 

 

Minimum Education & Experience

 

  • Master’s degree in Business, Engineering, Management Sciences, Computer Science, Information Systems, or other related disciplines with two years of relevant experience in system architecture for enterprise-level systems; OR
  • Bachelor’s degree in Business, Engineering, Management Sciences, Computer Science, Information Systems, or other related disciplines with four years of relevant experience in system architecture for enterprise-level systems; OR
  • Associate’s degree in Business, Engineering, Management Sciences, Computer Science, Information Systems, or other related disciplines with six years of relevant experience in system architecture for enterprise-level systems; OR
  • Eight years of relevant experience.
  • Experience working in a 24/7 operational environment and working on call rotation.
  • Experience in a Tier 2/3 Operational environment working on production systems and software including NetApp, JBoss, Oracle, NoSQL, SQL, VMWare, Windows 7, MS Server 2008 and 2012, System Center Configuration Manager, Active Directory, SharePoint and the entire Microsoft Office suite.

 

About DHA        

 

DHA has been a trusted partner to the US Federal Government for 20 years.  We are a vibrant, energized and fast growing company serving the agencies which protect our freedom and way of life.  Our mission focuses on the intelligence, law enforcement and defense communities.  DHA adds value to every customer we serve by providing the best solution, talent, expertise and experience specifically tailored to each customer’s need.  We are proud of the company’s culture which is results-oriented and based on kindness, caring and compassion for everyone we serve as a customer, employee or teaming partner.

 

Why DHA?  Over the years, DHA has proven its ability to provide cost-effective, forward-thinking solutions, and exceptional service for customers. The trust our clients, teaming partners, and employees have in DHA is directly related to how we cultivate and value relationships. Our diverse clients include the Federal Bureau of Investigation (FBI) and Department of Justice (DOJ), Veteran’s Administration, Department of State, U.S. Marshalls, Defense Logistics Agency (DLA), and the Department of Defense (DoD).  DHA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. 

 

Job ID
2016-1100
Job Location
Vienna, VA