• Systems Engineer II (Virtualization Engineer) VDI

    Posted Date 4 weeks ago(9/19/2018 4:15 PM)
    Job ID
    2018-1326
    # of Openings
    1
    Category
    Engineering- Systems & Administration
    Job Location
    Pocatello, ID
  • Job Description

    DHA is hiring a Systems Engineer II (Virtualization Engineer) VDI to support a contract in Pocatello, Idaho. Candidate must have an active Top Secret Clearance and be eligible for an SCI.

     

    Position Summary:

     

    The Contractor shall be responsible for engineering all VDI design, deployment and maintenance of VDI systems and components within the Agency. The Contractor shall install, patch, upgrade, update, and document the current environments, design, document and deploy upgrades, and provide on-site expertise for both Citrix and VMware VDI environments currently in use by the Client.

     

    Requirements & Duties:

    • Responsible for engineering and configuring printing between various classification levels and ensuring security of data for all Client VDI systems.
    • Proactively address performance and anticipated user requirements
    • Shall be able to support both a Windows and Linux mixed environment.
    • Hands on experience in implementing and supporting Citrix Xen Desktop, VMware vSphere, Hypervisor Management, Active Directory, GPO Management, Virtual Desktop Infrastructure Deployments.
    • Able to design overall VDI solutions, conduct planning, requirements analysis, pre and post implementation support, training and maintenance
    • Responsible for ensuring that the client’s performance, security, user experience, reliability, availability, and all other functional and non-functional requirements are met.
    • Shall maintain system documentation.
    • Shall assist with system accreditation and monitoring.
    • The Contractor shall engineer and configure printing between various classification levels and ensuring security of data for all Client VDI systems.
    • The Contractor shall engineer, deploy and O&M the Microsoft operating system baseline images for use on all enterprise endpoints. All baseline images must meet DISA STIG and internal Agency Security recommendations. Incremental baseline releases are due Quarterly, NLT the 15th of each month (January, April, July, and October).
    • The Contractor shall provide engineering, deployment and transition to O&M services for a broad range of current and future Microsoft applications and technologies, or other third party tools that integrate with Microsoft products. Currently utilized technologies include but are not limited to: Microsoft System Center Configuration Manager (SCCM), Microsoft System Center Software Portal (MSCSP), and Microsoft Office products.
    • The Contractor shall create automation scripts and deploy orchestration and automation processes and products to support the Client’s VDI, workstation and Controlled Interface environments which are expected to provide reduced spin up / spin down times, standardized deployments, business process automation, self-service portals, user and customer experience enhancements, automated patching and maintenance.
    • The Contractor shall proactively address performance and anticipated user requirements
    • The Contractor shall be able to support both a Windows and Linux mixed environment.
    • The Contractor shall have expert experience in implementing and supporting Citrix Xen Desktop, Application Virtualization, Load Balancers, VMware vSphere, Hypervisor Design, Hyper Converged Deployments, VSAN Administration, Microsoft SQL, Active Directory, GPO Management, Virtual Desktop Infrastructure Deployments of 50000+ Desktops, and VMware VDI environments.
    • The Contractor shall be responsible for the engineering, deployment and O&M of hyper converged server and storage solutions for use in the Client’s VDI environments. Current implemented hyper converged technologies include but are not limited to Nutanix, Dell, and VMware.
    • The Contractor shall be responsible for the engineering, deployment and O&M of enterprise sever virtualization solutions supporting the Client’s VDI, print and application and OS delivery environments. Current implemented server virtualization technologies include but are not limited to VMware and Hyper-V.
    • The Contractor shall design overall VDI solutions, conduct planning, requirements analysis, pre and post implementation support, training and maintenance
    • The Contractor shall ensure that the client’s performance, security, user experience, reliability, availability, and all other functional and non-functional requirements are met.
    • The Contractor shall ensure technical documentation exists for all systems and is kept up to date to include inventory and patch levels of all systems to include hostnames, property numbers, IP addresses, enclave, number of cores, number of processors, admin passwords, certificates, and service accounts on a monthly interval.
    • The Contractor shall assist with system accreditation and monitoring.
    • The Contractor shall provide timely problem resolution.
    • The Contractor shall provide recommendations for future hardware requirements, as well as benchmarking and testing of hardware prior to Client adoption. Hardware categories include but are not limited to workstations and components, printers and components, hyper converged infrastructure and peripherals.
    • The Contractor shall install, configure, test and maintain system management tools for all data center network components.
    • The Contractor shall proactively ensure the highest levels of systems and infrastructure availability
    • The Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
    • The Contractor shall maintain security, recovery, and redundancy strategies.
    • The Contractor shall write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks, such as automated provisioning virtualized resources.
    • The Contractor shall participate in the design of information and operational support systems
    • The Contractor shall provide 3rd level support
    • The Contractor shall install, configure, test and maintain system management tools for all data center network components.
    • The Contractor shall proactively ensure the highest levels of systems and infrastructure availability
    • The Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
    • The Contractor shall maintain security, backup, and redundancy strategies
    • The Contractor shall write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks, such as automated provisioning of addresses and VLans with Infrastructure as a Service (IaaS).
    • The Contractor shall participate in the design of information and operational support systems
    • The Contractor shall liaise with vendors and other IT personnel for problem resolution
    • The Contractor shall ensure technical documentation exists for all systems and is kept up to date to include inventory and patch levels of all systems to include hostnames, property numbers, IP addresses, enclave, number of cores, number of processors, admin passwords, certificates, and service accounts on a monthly interval.
    • The Contractor shall provide real time alerts and dashboard information on system performance and availability.
    • The Contractor shall document system configurations to include passwords, access controls, version number, and revision numbers, patch levels, and inventory to include hostnames, TCP/IP addresses, number of processors, and number of cores, memory, and license keys.
    • The Contractor shall continually transition knowledge to the government staff through training and assistance on how to use the technology using industry best practices.
    • The Contractor shall provide real-time reporting of provisioned and non-provisioned resources such as bandwidth utilized to include performance metrics for availability, performance and trends.
    • The Contractor shall continually transition knowledge to the government staff through training and assistance on how to use the technology using industry best practices. Author step by step solutions for Tiers 1 and Tiers 2 for frequently asked questions and problem resolution references.

    Education/Experience:

     

    A bachelor’s degree preferred. 6 years of relevant experience designing and implementing virtual platforms for desktop, applications, and server virtualization solutions preferred. Citrix Certified Associate (CCA-V), VMware Certified Professional 6 – Desktop and Mobility (VCP6-DTM), Nutanix Platform Professional (NPP) preferred.

     

    About DHA

    DHA has been a trusted partner to the US Federal Government for 20 years.  We are a vibrant, energized and fast growing company serving the agencies which protect our freedom and way of life.  Our mission focuses on the intelligence, law enforcement and defense communities.  DHA adds value to every customer we serve by providing the best solution, talent, expertise and experience specifically tailored to each customer’s need.  We are proud of the company’s culture which is results-oriented and based on kindness, caring and compassion for everyone we serve as a customer, employee or teaming partner.

    Why DHA? 
    Over the years, DHA has proven its ability to provide cost-effective, forward-thinking solutions, and exceptional service for customers. The trust our clients, teaming partners, and employees have in DHA is directly related to how we cultivate and value relationships. Our diverse clients include the Federal Bureau of Investigation (FBI) and Department of Justice (DOJ), Veteran’s Administration, Department of State, U.S. Marshals, Defense Logistics Agency (DLA), and the Department of Defense (DoD). 

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