DHA Group, Inc. is looking for an Sr. Information Technology Specialist (SRITS) with an active Top-Secret Clearance and SCI Eligibility, to support a very dynamic customer in Quantico, VA.
Scope/mission of work:
Typical duties include installing, maintaining and administering microcomputer and desktop systems and associated peripherals, telecommunications products, business application software, and various operating systems.
Summary Position Description (Narrative- A day in the life):
Install desktops, portable microcomputers, peripherals, and software products for networked, classified and unclassified, and standalone environments.
Detect, diagnose, and resolve desktop and portable microcomputer software and hardware failures.
Provide information, guidance, and instruction on use of desktop and portable microcomputer hardware and software.
Analyze and assess customers’ service request and provide prompt technical solutions.
Conduct IT audits in compliance with policies governing the administration, utilization, and acquisition of desktop and portable microcomputer products.
Prepare progress/status reports team leads.
Utilize trouble-ticketing software for opening/closing tickets in a timely and appropriate manner.
Top 3 skills/must haves?
Desired Years of experience: 3-5 Years Relative Experience in IT Systems Management
Bachelor’s Degree or Higher in a relative field
Other Preferred Skills/ Attributes:
DHA has been a trusted partner to the US Federal Government for 20 years. We are a vibrant, energized and fast-growing company serving the agencies which protect our freedom and way of life. Our mission focuses on the intelligence, law enforcement and defense communities. DHA adds value to every customer we serve by providing the best solution, talent, expertise and experience specifically tailored to each customer’s need. We are proud of the company’s culture which is results-oriented and based on kindness, caring and compassion for everyone we serve as a customer, employee or teaming partner.
Why DHA? Over the years, DHA has proven its ability to provide cost-effective, forward-thinking solutions, and exceptional service for customers. The trust our clients, teaming partners, and employees have in DHA is directly related to how we cultivate and value relationships. Our diverse clients include the Federal Bureau of Investigation (FBI) and Department of Justice (DOJ), Veteran’s Administration, Department of State, U.S. Marshalls, Defense Logistics Agency (DLA), and the Department of Defense (DoD). DHA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.