DHA Corporate

Director of Client Operations

Posted Date 2 months ago(1/9/2018 5:06 PM)
Job ID
# of Openings
Program Management
Job Location
Washington, DC

Job Description

DHA Group, Inc. is looking for a Director of Client Operations to support our Federal Government Clients at our Headquarters office in Washington, DC. This position requires you to obtain a Top Secret Clearance.


Qualified candidate will be responsible for establishing and maintain DHA as the standard of excellence for the delivery of IT Solutions and Support Services to the Federal Government. Continue DHA’s long history of being a Trusted Partner to our customers by serving their mission before ours and by developing close professional and personal relationships with each of your direct and indirect clients.



  • Deliver the Revenue and the Gross Margin of portfolio as it is forecasted and transitioned to you as a Director.
  • Protect business base by ensuring the survival of 100% of your business throughout this year and into next year through the exercising of an option year, obligation of bridge funding or the award of a re-compete
  • Physically become part of your delivery teams. Get onsite. Meet clients on a regular and face-to-face basis. Develop true partnerships with each of the direct and in-direct clients. Meet with staff members individually and as teams, and do so on a regular and face-to-face basis.
  • Present bi-weekly Program Management Reviews (PMRs) to the Executive Leadership Team for every active billable project. Financial summary of your portfolio, face-to-face meetings conducted with clients and staff, work performed and deliverables accomplished are all part of your PMRs.

Must Haves: 

  • Top Secret Clearance
  • Experience managing 20 - 30+ employees 
  • Experience working in support of the Federal Government
  • Open to traveling to our Huntsville, Alabama and other facilities as per customers request on a monthly basis

About DHA                                                  

DHA has been a trusted partner to the US Federal Government for 20 years.  We are a vibrant, energized and fast growing company serving the agencies which protect our freedom and way of life.  Our mission focuses on the intelligence, law enforcement and defense communities.  DHA adds value to every customer we serve by providing the best solution, talent, expertise and experience specifically tailored to each customer’s need.  We are proud of the company’s culture which is results-oriented and based on kindness, caring and compassion for everyone we serve as a customer, employee or teaming partner.

Why DHA? Over the years, DHA has proven its ability to provide cost-effective, forward-thinking solutions, and exceptional service for customers. The trust our clients, teaming partners, and employees have in DHA is directly related to how we cultivate and value relationships. Our diverse clients include the Federal Bureau of Investigation (FBI) and Department of Justice (DOJ), Veteran’s Administration, Department of State, U.S. Marshalls, Defense Logistics Agency (DLA), and the Department of Defense (DoD).  DHA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. 


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